RECEKON
Assessment
The problem

The trades don't have a knowledge problem.
They have a knowledge distribution problem.

Your experienced technician already knows how to solve hundreds of unusual situations. The problem is that the expertise is trapped in one head, available in one place, one job at a time.

01Where expertise lives

It already exists inside the company.

  • Senior technicians
  • Service managers
  • Apprenticeships
  • Job history
  • Manuals
  • Photos
  • Tribal knowledge
  • Hard-earned experience
02What happens without access

The cost shows up in the field.

  • Junior technicians guess
  • Apprentices escalate constantly
  • Senior technicians get interrupted
  • Trucks get sent back
  • Jobs take longer
  • Callbacks increase
  • Training takes longer
  • The company depends on a handful of people

And when that technician retires or leaves, the company loses part of its operating knowledge. That is the problem Recekon attacks.

03The arithmetic

What does an expertise bottleneck cost?

Your team
Senior technician time spent on interventions
7.5
hours / week
390
hours / year
1.5 h
per senior technician, per week

That is not necessarily wasted time. It is valuable expertise being consumed one intervention at a time. Recekon's objective is to make a portion of that expertise reusable.

Illustrative calculation from the values you entered. Actual results depend on company workflow and operating data.

04Context

The labour gap is structural, not temporary.

Public workforce projections in Canada point to a large, sustained shortfall of skilled trades workers over the next decade, alongside long apprenticeship ramp times. Hiring alone cannot close that gap on the timeline most companies need. Getting more capacity out of the skilled people a company already employs can.

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Note — figures referenced above come from public government workforce projections, not from Recekon data.